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The Brief

To design and conduct a survey and report for the Sunderland SU ‘Fresh Start’ Freshers Fair 2021, to be used to provide student feedback about the event to the University.

 

How we delivered

The Crowd Agency worked closely with the team at Sunderland SU to understand the aims of the research and to design, deliver and report on the student feedback survey. 

 

Crowd designed the questions & built the survey, recruited staff to conduct the survey on the day of the fair and compiled the data and made recommendations in a report that the Union was able to use to present to the University, with the aim of retaining management and organisation of the Freshers Fair in future years.

The Results

We delivered an engaging feedback survey, which generated valuable student feedback and exceeded the target number of respondents we were set by the Sunderland University SU. 

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"Crowd took the time to understand what we wanted to achieve. They worked closely with us at every stage, using their experience to make suggestions and created a report full of incredibly valuable results and feedback. We’re already looking forward to welcoming Crowd back to do the same again next year!"